Terms and Conditions

Shipment of your order

It is our aim to ship your order within two working days of receipt.

Mamie and Florrie will notify you as soon as your parcel has been despatched, we can not take responsibility for delays in postage once your parcel has been sent.

All orders are UK delivery only currently however, if you live outside of the UK please email at amy@mamieandflorrie.co.uk and we can make things happen for you.

Orders are sent Royal Mail Second Class. If you require and alternative method of delivery please contact us at amy@mamieandflorrie.co.uk

Returns

Please contact us within three days of receipt and return within 14 days of receipt.

Your order must be returned in an unused and perfect condition.

We reserve the right to refuse a refund if the goods have been damaged, soiled and uncared for.

Buyers are responsible for the cost of returns.

Commission Work

Mamie and Florrie will not accept returns on commission pieces or start work on a commission piece until we are mutually happy that your product if perfect for you and full payment has been made.

Privacy Policy

Mamie and Florrie only use your email address, postage / billing address for communication with you only and strictly with no other party.

Paying by PayPal maintains your financial security, you can pay even without a PayPal account.