Terms and Conditions

I aim to get your order posted to you within two working days.
All orders are UK only currently, if you live outside of the UK please email at amy@mamieandflorrie.co.uk and we can make things happen for you.
Please note I am not responsible for delays in postage once your parcel has been sent, I will notify you as soon as your parcel has been despatched.
I do accept returns, please contact me within three days of receipt and ship back within 14 days, returning in an unused and perfect condition, I will reserve the right to refuse refund if the goods have been damaged, soiled and uncared for.

Buyers are responsible for the cost of returns.
I will not accept returns on commission pieces and I will not start work on a commission until we are mutually happy that your product if perfect for you or your loved one and payment has been made.
Sale items are non returnable.

I will only use your email address, postage / billing address for communication with you and strictly with no other party.
Paying by PayPal maintains your financial security, you can pay even without a PayPal account.